Our Digital Wellness Desk is staffed with expert resources able to triage and correct most issues. If the problem requires advanced skills, the technician will escalate the issue to the appropriate resources, keeping you informed on the resolution.
Our standard service offering, available during the normal business day. You can always count on a local support technician to answer your email or phone call live. You won’t have to worry about being routed to an overseas support group.
For those mission-critical operations, our premium support package ensures you have access to expert resources at all times. Paired with our proactive monitoring services ensures rapid issue recovery while reducing overall business impact.
While most issues can be resolved with our remote tools, at times it’s nice to have a friendly, knowledgeable face on-site. We offer multiple packages which include placing a T3 resource at your location on a regular schedule.
Desktops, mobile devices require routing maintenance to provide a secure method of user access.
Maintaining servers, on-premise or virtually, ensuring business applications have a robust platform.
A strong, secure network forms the backbone for all business systems and computing resources.
When disaster strikes, rapid recovery of systems and information can impact a company’s survival.
Providing quality, scalable, and affordable voice service for your most demanding business needs.
Solutions for Category 5E, 6/6A, CCTV, audio/video, and fiber optic cabling – from planning to installation.